Service Level Objectives (SLO)

Although Service Level Objective (SLO) objects can be created in the Administration perspective, this is mainly a task for object designers. For this reason you can find the user-related documentation in the Using the Automation Engine guide.

The following topics describe what are SLO objects and how to set them up:

• Service Level Objective
• Service Level Objective - Service Selection
• Service Level Objective - Fulfillment Criteria

The following topics describe how to monitor and react to them in case of violations:

• Monitoring Services
• Filtering in the Service Fulfillments List

The following examples illustrate how you can define and use them:

• Example: SLM Unattempted Start
• Example: Skipping a Job Due to an SLM Violation