Compatibility Information for Automation.Engine 11.2.10 Automation.Engine 11.2.0 not supported since 2019-10-31

Compatibility Information
Agent AS400
Operating System
  • IBM OS400 v6R1 - v7R1 (with IBM iSeries CPU) 
  • IBM OS400 v7R2 (with IBM iSeries CPU) 
  • IBM OS400 v7R3 (with IBM iSeries CPU) 
Agent BS2000
Operating System
  • Fujitsu BS2000 OSD 10 
  • Fujitsu BS2000 OSD 11 
  • Fujitsu BS2000 OSD8 - OSD9 
Agent JMX
Java
  • Oracle Java 1.7 
  • Oracle Java 1.8 
Application
  • Apache Tomcat 6 
  • Apache Tomcat 7 
  • IBM WebSphere 7.0 
  • IBM WebSphere 8.5 
  • Oracle WebLogic 10 
  • Oracle WebLogic 11 
  • Oracle WebLogic 12 
  • RedHat JBoss 6 
  • RedHat JBoss 7 
  • SAP NetWeaver 7.3 
  • SAP NetWeaver 7.4 
  • SAP NetWeaver 7.5 (Manufacturer End Of Life since 2022-12-31)
 Installation Hint
TLS 1.2 supported starting with
IBM Java 8.0 Service Refresh 6 Fix Pack 25
 Installation Hint
needs the Java which is shipped with the application (min java 1.6)
Agent MVS
Operating System
  • IBM z/OS 1.13 (with IBM zSeries 64-bit CPU) (Manufacturer End Of Life since 2016-09-30)
  • IBM z/OS 2.1 (with IBM zSeries 64-bit CPU) 
  • IBM z/OS 2.2 (with IBM zSeries 64-bit CPU) 
  • IBM z/OS 2.3 (with IBM zSeries 64-bit CPU) 
Agent NSK
Operating System
  • HP NonStop J06.* (with HP J-Series CPU) 
Agent PeopleSoft
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
  • Oracle PeopleSoft PeopleTools 8.53 (on HP HP-UX 11.31, with HP Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.53 (on IBM AIX 7.1, with IBM Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.53 (on Oracle Solaris 11, with Oracle Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.53 (on RedHat Enterprise Linux 6, with Oracle Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.53 (on Sun Solaris 10, with Oracle Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.54 (on HP HP-UX 11.31, with HP Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.54 (on IBM AIX 6.1, with IBM Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.54 (on IBM AIX 7.1, with IBM Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.54 (on Oracle Solaris 11, with Oracle Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.54 (on RedHat Enterprise Linux 6, with Oracle Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.54 (on Sun Solaris 10, with Oracle Java 1.7) 
  • Oracle PeopleSoft PeopleTools 8.55 
 Installation Hint
Currently Oracle report a bug that impedes the use of PeopleSoft People Tools 8.54. More information on the bug and a possible workaround you find on the relevant Oracle website pages here: Bug 20024611 and additional documentation.
You will need a user account with that Oracle website to access the information.
 Installation Hint
If you are running the PeopleSoft agent with 8.53 or higher, the agent and UserInterface require Java 1.7.
Agent RA Core
Operating System
  • IBM AIX 7.1 (with IBM Power 64 CPU) 
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
  • Oracle Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 7 (with x64 CPU) 
  • Oracle Solaris 11 (with Oracle Sparc 64 (LDOM) CPU) 
  • RedHat Enterprise Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 7 (with x64 CPU) 
  • SuSE Linux Enterprise Server 12 (with x64 CPU) 
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Agent SAP
Java
  • Oracle Java 1.7 
  • Oracle Java 1.8 
Application
  • SAP Basis 4.6 
  • SAP Basis 6.10 
  • SAP Basis 6.20 
  • SAP Basis 6.40 
  • SAP Basis 7.0 (Manufacturer End Of Life since 2017-12-31)
  • SAP Basis 7.1 
  • SAP Basis 7.3 
  • SAP Basis 7.4 
  • SAP Basis 7.5 
  • SAP Java Connector 3.x 
  • SAP JXBP 7.1 
  • SAP PI 7.0 
  • SAP PI 7.1 
  • SAP XBP 2.0 
  • SAP XBP 3.0 
  • SAP XI 3.0 
Agent SQL
Database
  • EXASOL EXASolution 4.2.8 
  • IBM DB2 10.1 (Manufacturer End Of Life since 2017-09-30)
  • IBM DB2 10.5 
  • IBM DB2 9.7 (Manufacturer End Of Life since 2017-09-30)
  • IBM Informix 11.7 
  • Microsoft SQL Server 2008 (Manufacturer End Of Life since 2014-07-08)
  • Microsoft SQL Server 2008 R2 (Manufacturer End Of Life since 2014-07-08)
  • Microsoft SQL Server 2012 (Manufacturer End Of Life since 2017-07-11)
  • Microsoft SQL Server 2014 (Manufacturer End Of Life since 2019-07-09)
  • Microsoft SQL Server 2016 (Manufacturer End Of Life since 2021-07-01)
  • open source Ingres 10 
  • open source PostgreSQL 9.3 
  • Oracle MySQL 5 (Manufacturer End Of Life since 2020-10-15)
  • Oracle Oracle 11g (Manufacturer End Of Life since 2015-01-15)
  • Oracle Oracle 12c 
  • SAP HANA 1.00.47 
  • SAP Sybase SQL Anywhere 15.7 
Java
  • Oracle Java 1.7 
  • Oracle Java 1.8 
 Installation Hint
To connect to a database system, the appropriate JDBC driver classes are needed. The JDBC driver classes are not part of the product and must be purchased separately by the database vendor.
Agents Unix and Linux
Operating System
  • Canonical Foundation Ubuntu 14.04 LTS 
  • Canonical Foundation Ubuntu 16.04 LTS 
  • HP HP-UX 11.31 (with IA64 CPU) 
  • IBM AIX 6.1 (with IBM Power 32 CPU) 
  • IBM AIX 6.1 (with IBM Power 64 CPU) 
  • IBM AIX 7.1 (with IBM Power 32 CPU) 
  • IBM AIX 7.1 (with IBM Power 64 CPU) 
  • Oracle Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 5 (with x86 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 6 (with x86 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 7 (with x64 CPU) 
  • Oracle Linux 7 (with x86 CPU) 
  • Oracle Solaris 11 (with Oracle Sparc 64 (LDOM) CPU) 
  • Oracle Solaris 11 (with Sun Sparc 32 CPU) 
  • Oracle Solaris 11 (with x64 CPU) 
  • RedHat Enterprise Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 5 (with x86 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 6 (with x86 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 7 (with IBM Power 64 BE CPU) 
  • RedHat Enterprise Linux 7 (with IBM Power 64 LE CPU) 
  • RedHat Enterprise Linux 7 (with x64 CPU) 
  • RedHat Enterprise Linux 7 (with x86 CPU) 
  • Sun Solaris 10 (with Oracle Sparc 64 (LDOM) CPU) (Manufacturer End Of Life since 2018-01-15)
  • Sun Solaris 10 (with Sun Sparc 32 CPU) (Manufacturer End Of Life since 2018-01-15)
  • Sun Solaris 10 (with x64 CPU) (Manufacturer End Of Life since 2018-01-15)
  • Sun Solaris 10 (with x86 CPU) (Manufacturer End Of Life since 2018-01-15)
  • SuSE Linux Enterprise Server 12 (with IBM Power 64 LE CPU) 
  • SuSE Linux Enterprise Server 12 (with x64 CPU) 
  • SuSE Linux Enterprise Server 12 (with x86 CPU) 
Agent VMS
Operating System
  • DEC VMS 8.3 (with IA64 CPU) 
  • DEC VMS 8.4 (with DEC Alpha CPU) 
  • DEC VMS 8.4 (with IA64 CPU) 
Agent Windows
Operating System
  • Microsoft Windows 7 (with x64 CPU) (Manufacturer End Of Life since 2015-01-13)
  • Microsoft Windows 7 (with x86 CPU) (Manufacturer End Of Life since 2015-01-13)
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
Application Interface
Java
  • Oracle Java 1.7 
  • Oracle Java 1.8 
AutomationEngine
Operating System
  • HP HP-UX 11.31 (with IA64 CPU) 
  • IBM AIX 6.1 (with IBM Power 64 CPU) 
  • IBM AIX 7.1 (with IBM Power 64 CPU) 
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
  • Oracle Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 7 (with x64 CPU) 
  • Oracle Solaris 11 (with Oracle Sparc 64 (LDOM) CPU) 
  • RedHat Enterprise Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 7 (with x64 CPU) 
  • Sun Solaris 10 (with Oracle Sparc 64 (LDOM) CPU) (Manufacturer End Of Life since 2018-01-15)
  • SuSE Linux Enterprise Server 12 (with x64 CPU) 
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Database
  • IBM DB2 10.5 
  • IBM DB2 11.1 
  • Microsoft SQL Server 2012 (Manufacturer End Of Life since 2017-07-11)
  • Microsoft SQL Server 2014 (Manufacturer End Of Life since 2019-07-09)
  • Microsoft SQL Server 2016 (Manufacturer End Of Life since 2021-07-01)
  • Oracle Oracle 11g (Manufacturer End Of Life since 2015-01-15)
  • Oracle Oracle 12c 
 Hardware Info
The size of the Automation Engine Database highly depends on the size of the system and its capacity. It may range from 20 GB to several hundred GBs.
Test systemIntel Core 2 Duo, at least 4 GB RAM
Production systemIntel Core 2 Quad, at least 20 GB RAM
 Installation Hint
As of version 11 the Oracle INSTANT client is not supported on Windows anymore. Use the FULL client.
 Installation Hint
Depending on the database in use, either the Oracle Enterprise Edition with Oracle partitioning or the MS SQL Server Enterprise Edition is required for using ILM.
 Installation Hint
Install the appropriate ORACLE Client software on the Automation Engine computer to enable access to the database. Keep in mind that the ORACLE-client version must be compatible with the ORACLE version in use.
 Installation Hint
MS SQL is only supported with AE on Windows.
 Installation Hint
The latency period when the Automation Engine accesses the Database should not be too high (ping response with 8k packet size < 1ms).
 Installation Hint
To connect to a database system, the appropriate JDBC driver classes are needed. The JDBC driver classes are not part of the product and must be purchased separately by the database vendor.
Java
  • IBM Java 1.7 
  • IBM Java 1.8 
  • Oracle Java 1.7 
  • Oracle Java 1.8 
 Installation Hint
IBM Java is only supported on AIX
Application
  • Microsoft Hyper-V 6.1.7600.16385 
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
  • VMware ESX Server 5.0 
  • VMware ESX Server 5.1 
  • VMware ESX Server 5.5 
  • VMware ESX Server 6 
  • VMware ESX Server 6.5 
 Installation Hint
The Automation Platform can be used on virtual systems – such as VMWare or Amazon - without limitations provided that the virtual system's capacity complies with the recommended minimum requirements.
The virtual system’s operating system must be listed on Automic’s list of supported platforms. To configure the virtual system, refer to the corresponding vendor's notes. For VMWare, refer to the following document for more detailed information http://www.vmware.com/files/pdf/Timekeeping-In-VirtualMachines.pdf
CallAPI AS400
Operating System
  • IBM OS400 v6R1 - v7R1 (with IBM iSeries CPU) 
  • IBM OS400 v7R2 (with IBM iSeries CPU) 
  • IBM OS400 v7R3 (with IBM iSeries CPU) 
CallAPI BS2000
Operating System
  • Fujitsu BS2000 OSD 10 
  • Fujitsu BS2000 OSD 11 
  • Fujitsu BS2000 OSD8 - OSD9 
CallAPI Java
Java
  • Oracle Java 1.7 
CallAPI MVS
Operating System
  • IBM z/OS 1.13 (with IBM zSeries 64-bit CPU) (Manufacturer End Of Life since 2016-09-30)
  • IBM z/OS 2.1 (with IBM zSeries 64-bit CPU) 
  • IBM z/OS 2.2 (with IBM zSeries 64-bit CPU) 
  • IBM z/OS 2.3 (with IBM zSeries 64-bit CPU) 
CallAPI NSK
Operating System
  • HP NonStop J06.* (with HP J-Series CPU) 
CallAPI SAP
Java
  • Oracle Java 1.7 
  • Oracle Java 1.8 
Application
  • SAP Basis 4.6 
  • SAP Basis 6.10 
  • SAP Basis 6.20 
  • SAP Basis 6.40 
  • SAP Basis 7.0 (Manufacturer End Of Life since 2017-12-31)
  • SAP Basis 7.1 
  • SAP Basis 7.3 
  • SAP Basis 7.4 
  • SAP Basis 7.5 
  • SAP Java Connector 3.x 
  • SAP JXBP 7.1 
  • SAP PI 7.0 
  • SAP PI 7.1 
  • SAP XBP 2.0 
  • SAP XBP 3.0 
  • SAP XI 3.0 
CallAPI Unix
Operating System
  • Canonical Foundation Ubuntu 14.04 LTS 
  • Canonical Foundation Ubuntu 16.04 LTS 
  • HP HP-UX 11.31 (with IA64 CPU) 
  • IBM AIX 6.1 (with IBM Power 32 CPU) 
  • IBM AIX 6.1 (with IBM Power 64 CPU) 
  • IBM AIX 7.1 (with IBM Power 32 CPU) 
  • IBM AIX 7.1 (with IBM Power 64 CPU) 
  • Oracle Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 5 (with x86 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 6 (with x86 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 7 (with x64 CPU) 
  • Oracle Linux 7 (with x86 CPU) 
  • Oracle Solaris 11 (with Oracle Sparc 64 (LDOM) CPU) 
  • Oracle Solaris 11 (with Sun Sparc 32 CPU) 
  • Oracle Solaris 11 (with x64 CPU) 
  • RedHat Enterprise Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 5 (with x86 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 6 (with x86 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 7 (with IBM Power 64 BE CPU) 
  • RedHat Enterprise Linux 7 (with IBM Power 64 LE CPU) 
  • RedHat Enterprise Linux 7 (with x64 CPU) 
  • RedHat Enterprise Linux 7 (with x86 CPU) 
  • Sun Solaris 10 (with Oracle Sparc 64 (LDOM) CPU) (Manufacturer End Of Life since 2018-01-15)
  • Sun Solaris 10 (with Sun Sparc 32 CPU) (Manufacturer End Of Life since 2018-01-15)
  • Sun Solaris 10 (with x64 CPU) (Manufacturer End Of Life since 2018-01-15)
  • Sun Solaris 10 (with x86 CPU) (Manufacturer End Of Life since 2018-01-15)
  • SuSE Linux Enterprise Server 12 (with IBM Power 64 LE CPU) 
  • SuSE Linux Enterprise Server 12 (with x64 CPU) 
  • SuSE Linux Enterprise Server 12 (with x86 CPU) 
CallAPI VMS
Operating System
  • DEC VMS 8.3 (with IA64 CPU) 
  • DEC VMS 8.4 (with DEC Alpha CPU) 
  • DEC VMS 8.4 (with IA64 CPU) 
CallAPI Windows
Operating System
  • Microsoft Windows 7 (with x64 CPU) (Manufacturer End Of Life since 2015-01-13)
  • Microsoft Windows 7 (with x86 CPU) (Manufacturer End Of Life since 2015-01-13)
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
External Monitoring Interface
Java
  • Oracle Java 1.8 
Framework Integration Websphere MQ
Application
  • IBM WebSphere MQ 5.2.1+ (on Microsoft Windows) 
ServiceManager
Operating System
  • Canonical Foundation Ubuntu 16.04 LTS 
  • HP HP-UX 11.31 (with IA64 CPU) 
  • IBM AIX 6.1 (with IBM Power 64 CPU) 
  • IBM AIX 7.1 (with IBM Power 64 CPU) 
  • Microsoft Windows 7 (with x64 CPU) (Manufacturer End Of Life since 2015-01-13)
  • Microsoft Windows 8.1 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
  • Oracle Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 5 (with x86 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 6 (with x86 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 7 (with x64 CPU) 
  • Oracle Linux 7 (with x86 CPU) 
  • Oracle Solaris 11 (with Oracle Sparc 64 (LDOM) CPU) 
  • RedHat Enterprise Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 5 (with x86 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 6 (with x86 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 7 (with IBM Power 64 BE CPU) 
  • RedHat Enterprise Linux 7 (with IBM Power 64 LE CPU) 
  • RedHat Enterprise Linux 7 (with x64 CPU) 
  • RedHat Enterprise Linux 7 (with x86 CPU) 
  • Sun Solaris 10 (with Oracle Sparc 64 (LDOM) CPU) (Manufacturer End Of Life since 2018-01-15)
  • SuSE Linux Enterprise Server 12 (with IBM Power 64 LE CPU) 
  • SuSE Linux Enterprise Server 12 (with x64 CPU) 
  • SuSE Linux Enterprise Server 12 (with x86 CPU) 
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
ServiceManagerDialog
Operating System
  • Microsoft Windows 10 (with x64 CPU) (Manufacturer End Of Life since 2020-10-13)
  • Microsoft Windows 7 (with x64 CPU) (Manufacturer End Of Life since 2015-01-13)
  • Microsoft Windows 8.1 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
Setup
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
SNMP
Application
  • open source Net-SNMP 5.x 
 Installation Hint
Use Net-SNMP version 5.x as Master agent if you use the SNMP Agent as Subagent.
Net-SNMP is not required if you use the SNMP Agent as Master agent.
Utility
Operating System
  • HP HP-UX 11.31 (with IA64 CPU) 
  • IBM AIX 6.1 (with IBM Power 64 CPU) 
  • IBM AIX 7.1 (with IBM Power 64 CPU) 
  • Microsoft Windows Server 2012 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2012 R2 (with x64 CPU) (Manufacturer End Of Life since 2018-01-09)
  • Microsoft Windows Server 2016 (with x64 CPU) (Manufacturer End Of Life since 2022-01-11)
  • Oracle Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-06-15)
  • Oracle Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2021-03-15)
  • Oracle Linux 7 (with x64 CPU) 
  • Oracle Solaris 11 (with Oracle Sparc 64 (LDOM) CPU) 
  • RedHat Enterprise Linux 5 (with x64 CPU) (Manufacturer End Of Life since 2017-03-31)
  • RedHat Enterprise Linux 6 (with x64 CPU) (Manufacturer End Of Life since 2020-11-30)
  • RedHat Enterprise Linux 7 (with x64 CPU) 
  • Sun Solaris 10 (with Oracle Sparc 64 (LDOM) CPU) (Manufacturer End Of Life since 2018-01-15)
  • SuSE Linux Enterprise Server 12 (with x64 CPU) 
 Hardware Info
Minimum requirementsIntel Core 2 Duo, 4 GB RAM
Production systemIntel Core 2 Quad, at least 12 GB RAM
 Installation Hint
For multi-server operation, the computers on which the Server processes are installed must be of the same platform (e.g. 2 computers with Linux). Combining computers with different UNIX derivatives or using a mixture of UNIX and Windows is not possible.
 Installation Hint
We support Windows Server Edition Standard and above.
Database
  • IBM DB2 10.5 
  • IBM DB2 11.1 
  • Microsoft SQL Server 2012 (Manufacturer End Of Life since 2017-07-11)
  • Microsoft SQL Server 2014 (Manufacturer End Of Life since 2019-07-09)
  • Microsoft SQL Server 2016 (Manufacturer End Of Life since 2021-07-01)
  • Oracle Oracle 11g (Manufacturer End Of Life since 2015-01-15)
  • Oracle Oracle 12c 
 Hardware Info
The size of the Automation Engine Database highly depends on the size of the system and its capacity. It may range from 20 GB to several hundred GBs.
Test systemIntel Core 2 Duo, at least 4 GB RAM
Production systemIntel Core 2 Quad, at least 20 GB RAM
 Installation Hint
As of version 11 the Oracle INSTANT client is not supported on Windows anymore. Use the FULL client.
 Installation Hint
Depending on the database in use, either the Oracle Enterprise Edition with Oracle partitioning or the MS SQL Server Enterprise Edition is required for using ILM.
 Installation Hint
Install the appropriate ORACLE Client software on the Automation Engine computer to enable access to the database. Keep in mind that the ORACLE-client version must be compatible with the ORACLE version in use.
 Installation Hint
MS SQL is only supported with AE on Windows.
 Installation Hint
The latency period when the Automation Engine accesses the Database should not be too high (ping response with 8k packet size < 1ms).
 Installation Hint
To connect to a database system, the appropriate JDBC driver classes are needed. The JDBC driver classes are not part of the product and must be purchased separately by the database vendor.
Java
  • IBM Java 1.7 
  • IBM Java 1.8 
  • Oracle Java 1.7 
  • Oracle Java 1.8 
 Installation Hint
All utilities require 64bit Java.
Exception: Starting the graphical interface of the DB Reporting Tool requires a 32bit Java version.
 Installation Hint
IBM Java is only supported on AIX
Application
  • Microsoft Hyper-V 6.1.7600.16385 
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
  • VMware ESX Server 5.0 
  • VMware ESX Server 5.1 
  • VMware ESX Server 5.5 
  • VMware ESX Server 6 
  • VMware ESX Server 6.5 
 Installation Hint
The Automation Platform can be used on virtual systems – such as VMWare or Amazon - without limitations provided that the virtual system's capacity complies with the recommended minimum requirements.
The virtual system’s operating system must be listed on Automic’s list of supported platforms. To configure the virtual system, refer to the corresponding vendor's notes. For VMWare, refer to the following document for more detailed information http://www.vmware.com/files/pdf/Timekeeping-In-VirtualMachines.pdf
WebService
Application
  • Apache Tomcat 7 
  • IBM WebSphere 8 
  • Oracle GlassFish 4 (Manufacturer End Of Life since 2018-05-15)
  • RedHat JBoss 6 
  • RedHat JBoss 7 
  • SAP NetWeaver 7.5 (Manufacturer End Of Life since 2022-12-31)
[old] Agent GCOS8
Operating System
  • GE GCOS8 6.1 
[old] Agent Siebel
Application
  • Microsoft Vcredist 2010 (on Microsoft Windows) 
  • Oracle Siebel 8 (on Microsoft Windows Server 2008, with x64 CPU) 
  • Oracle Siebel 8 (on Microsoft Windows Server 2008, with x86 CPU) 
[old] CallAPI GCOS8
Operating System
  • GE GCOS8 6.1 
[old] UserInterface Java
Operating System
  • Microsoft Windows (with Oracle Java 1.7) 
  • Microsoft Windows (with Oracle Java 1.8) 
  • SuSE Linux Enterprise Server 10 (with Oracle Java 1.7) (Manufacturer End Of Life since 2013-07-31)
  • SuSE Linux Enterprise Server 10 (with Oracle Java 1.8) (Manufacturer End Of Life since 2013-07-31)
 Hardware Info
Recommended Screen Resolution
Minimum 1280x800

Hardware Requirements for the UserInterface Computer
Use a high-performance computer in order to achieve optimal performance in handling the UserInterface. The central memory requires at least 2 GB
 Installation Hint
Automic recommends using 32-bit Java. With 64-bit Java, the system requires more main memory which has negative effects on the UserInterface's performance.
 Installation Hint
If you are running the PeopleSoft agent with 8.53 or higher, the UserInterface requires Java 1.7 (same Java version which is also required on the agent side).


Dependencies for Automation.Engine 11.2.10

Sub-Component Automation.Engine 11.2.10 depends on Components depending on Automation.Engine 11.2.10
AutomationEngine
    • Analytics.On.Premise » Analytics Backend (since version Analytics.On.Premise 0.1,
      desupported with version Analytics.On.Premise 0.6 )
    • Analytics.On.Premise » Analytics Backend (since version Analytics.On.Premise 0.6,
      desupported with version Analytics.On.Premise 1.0 )
    • Automic.Web.Interface » UI (since version Enterprise.Control.Center 11.1,
      desupported with version Enterprise.Control.Center 11.2 )
    • Automic.Web.Interface » UI (since version Enterprise.Control.Center 11.2,
      desupported with version Automic.Web.Interface 12.0 )
    • LDAPSync » LDAPSync (since version LDAPSync 1.0,
      desupported with version LDAPSync 2.0 )
    • License.Reporting.Tool » CLI (since version License.Reporting.Tool 2.0 )
    • Oauth.Server » Oauth Server (since version Oauth.Server 1.0,
      desupported with version Oauth.Server 2.0 )
    • OmniView » OmniView (since version OmniView 4.2,
      desupported with version OmniView 5.0 )
    • OmniView » OmniView (since version OmniView 5.0,
      desupported with version OmniView 5.1 )
    • OmniView » OmniView (since version OmniView 5.1,
      desupported with version OmniView 6.0 )
    • OmniView » OmniView (since version OmniView 6.0,
      desupported with version OmniView 7.0 )
    • OmniView » PrintView, OmniView » OmniView (since version OmniView 4.0,
      desupported with version OmniView 4.2 )
    • Package.Agent.2.Agent » PCK.AUTOMIC_AGENT_2_AGENT (since version Package.Agent.2.Agent 1.0 )
    • Package.Ansible » PCK.AUTOMIC_ANSIBLE (since version Package.Ansible 1.0 )
    • Package.ARATools » PCK.AUTOMIC_ARATOOLS (since version Package.ARATools 1.0 )
    • Package.Artifactory » PCK.AUTOMIC_ARTIFACTORY (since version Package.Artifactory 1.0,
      desupported with version Package.Artifactory 1.2 )
    • Package.Atlassian.Jira » PCK.AUTOMIC_ATLASSIAN_JIRA (since version Package.Atlassian.Jira 1.0,
      desupported with version Package.Atlassian.Jira 1.0 )
    • Package.Azure » PCK.AUTOMIC_AZURE (since version Package.Azure 1.0 )
    • Package.Bond » PCK.AUTOMIC_BOND (since version Package.Bond 1.0,
      desupported with version Package.Bond 11.0 )
    • Package.CA.BlazeMeter » PCK.AUTOMIC_CA_BLAZEMETER (since version Package.CA.BlazeMeter 1.0,
      desupported with version Package.CA.BlazeMeter 2.0 )
    • Package.Database » PCK.AUTOMIC_DATABASE (since version Package.Database 1.0 )
    • Package.DM » PCK.AUTOMIC_DM (since version Package.DM 1.0,
      desupported with version Package.DM 1.4 )
    • Package.Email » PCK.AUTOMIC_EMAIL (since version Package.Email 1.0,
      desupported with version Package.Email 1.2 )
    • Package.EXCEL » PCK.AUTOMIC_EXCEL (since version Package.EXCEL 1.0 )
    • Package.Filesystem » PCK.AUTOMIC_FILESYSTEM (since version Package.Filesystem 1.0,
      desupported with version Package.Filesystem 1.4 )
    • Package.GIT » PCK.AUTOMIC_GIT (since version Package.GIT 1.0,
      desupported with version Package.GIT 1.1 )
    • Package.IBM.WebSphere » PCK.AUTOMIC_IBM_WEBSPHERE (since version Package.IBM.WebSphere 1.0,
      desupported with version Package.IBM.WebSphere 1.7 )
    • Package.IIS » PCK.AUTOMIC_IIS (since version Package.IIS 1.0,
      desupported with version Package.IIS 1.4 )
    • Package.INI » PCK.AUTOMIC_INI (since version Package.INI 1.0,
      desupported with version Package.INI 1.1 )
    • Package.ITPA.Shared » PCK.ITPA_SHARED (since version Package.ITPA.Shared 1.0,
      desupported with version Package.ITPA.Shared 1.3 )
    • Package.JDBC » PCK.AUTOMIC_JDBC (since version Package.JDBC 1.0 )
    • Package.Jenkins » PCK.AUTOMIC_JENKINS (since version Package.Jenkins 1.0,
      desupported with version Package.Jenkins 1.2 )
    • Package.Manager » Package Manager (since version Package.Manager 1.1,
      desupported with version Package.Manager 1.2 )
    • Package.Manager » Package Manager (since version Package.Manager 1.2,
      desupported with version Package.Manager 3.0 )
    • Package.Microsoft.WindowsContainers » PCK.AUTOMIC_MICROSOFT_WINCONTAINERS (since version Package.Microsoft.WindowsContainers 1.0 )
    • Package.Puppet.ARCHIVED » PCK.AUTOMIC_PUPPET (since version Package.Puppet.ARCHIVED 1.0 )
    • Package.RA.REST » PCK.AUTOMIC_RA_REST (since version Package.RA.REST 1.0 )
    • Package.Shared » PCK.AUTOMIC_SHARED (since version Package.Shared 1.0 )
    • Package.Siebel » PCK.AUTOMIC_SIEBEL (since version Package.Siebel 1.0,
      desupported with version Package.Siebel 4.0 )
    • Package.SVN » PCK.AUTOMIC_SVN (since version Package.SVN 1.0 )
    • Package.Team.Forge » PCK.AUTOMIC_TEAMFORGE (since version Package.Team.Forge 1.0 )
    • Package.Text » PCK.AUTOMIC_TEXT (since version Package.Text 1.0,
      desupported with version Package.Text 1.2 )
    • Package.Tomcat » PCK.AUTOMIC_TOMCAT (since version Package.Tomcat 1.0,
      desupported with version Package.Tomcat 1.5 )
    • Package.Unix » PCK.AUTOMIC_UNIX (since version Package.Unix 1.0 )
    • Package.VMWare » PCK.AUTOMIC_VMWARE (since version Package.VMWare 1.0 )
    • Package.VMware.vSphere » PCK.AUTOMIC_VMWARE_VSPHERE (since version Package.VMware.vSphere 1.0,
      desupported with version Package.VMware.vSphere 1.2 )
    • Package.Weblogic » PCK.AUTOMIC_WEBLOGIC (since version Package.Weblogic 1.0,
      desupported with version Package.Weblogic 1.4 )
    • Package.Windows » PCK.AUTOMIC_WINDOWS (since version Package.Windows 1.0 )
    • Package.XML » PCK.AUTOMIC_XML (since version Package.XML 1.0 )
    • Predictive.Analytics » Full (since version Predictive.Analytics 10.0 )
    • Process.Analytics » For AE v11 Admin, Process.Analytics » For AE v11 Studio ( )
    • Proxy » Proxy (since version Proxy 1.0,
      desupported with version Proxy 2.0 )
    • RA.Banner » RA Banner Solution NoWeb (since version RA.Banner 3.6,
      desupported with version RA.Banner 4.0 )
    • RA.BMC.Atrium » RA BMC Atrium Solution (since version RA.BMC.Atrium 1.0 )
    • RA.BMC.Remedy » RA BMC Remedy Solution (since version RA.BMC.Remedy 1.0 )
    • RA.BusinessObjects » RA Business Objects Solution (since version RA.BusinessObjects 1.5,
      desupported with version RA.BusinessObjects 2.0 )
    • RA.BusinessObjects » RA Business Objects Solution (since version RA.BusinessObjects 2.0,
      desupported with version RA.BusinessObjects 3.0 )
    • RA.BusinessObjects » RA Business Objects Solution (since version RA.BusinessObjects 2.2,
      desupported with version RA.BusinessObjects 3.0 )
    • RA.BusinessObjects » RA Business Objects Solution (since version RA.BusinessObjects 3.0,
      desupported with version RA.BusinessObjects 4.0 )
    • RA.FTP » RA FTP Solution NoWeb (since version RA.FTP 4.0 )
    • RA.FTP » RA FTP Solution (since version RA.FTP 2.0,
      desupported with version RA.FTP 3.1 )
    • RA.FTP » RA FTP Solution (since version RA.FTP 3.1,
      desupported with version RA.FTP 4.0 )
    • RA.Hadoop » RA Hadoop Solution (since version RA.Hadoop 2.0,
      desupported with version RA.Hadoop 2.1 )
    • RA.HyperionEPMA » RA HyperionEPMA Solution NoWeb (since version RA.HyperionEPMA 1.0 )
    • RA.HyperionESSBASE » RA HyperionESSBASE Solution (since version RA.HyperionESSBASE 1.0,
      desupported with version RA.HyperionESSBASE 1.2 )
    • RA.HyperionFDMEE » RA HyperionFDMEE Solution NoWeb (since version RA.HyperionFDMEE 1.0 )
    • RA.HyperionFM » RA.HyperionFM.Solution.NoWeb (since version RA.HyperionFM 1.0 )
    • RA.HyperionPlanning » RA.HyperionPlanning.Solution (since version RA.HyperionPlanning 1.0,
      desupported with version RA.HyperionPlanning 1.2 )
    • RA.Informatica » RA Informatica Solution NoWeb (since version RA.Informatica 5.0 )
    • RA.Informatica » RA Informatica Solution (since version RA.Informatica 3.2,
      desupported with version RA.Informatica 4.0 )
    • RA.Informatica » RA Informatica Solution (since version RA.Informatica 4.0,
      desupported with version RA.Informatica 5.0 )
    • RA.JD.Edwards » JDEdwards (since version RA.JD.Edwards 1.2,
      desupported with version RA.JD.Edwards 2.2 )
    • RA.JMS » RA JMS Solution NoWeb (since version RA.JMS 2.0 )
    • RA.JMS » RA JMS Solution (since version RA.JMS 1.0,
      desupported with version RA.JMS 2.0 )
    • RA.Oracle.EBS » RA Oracle EBS Solution NoWeb (since version RA.Oracle.EBS 4.0 )
    • RA.Oracle.EBS » RA OracleEBS Solution (since version RA.Oracle.EBS 3.1,
      desupported with version RA.Oracle.EBS 4.0 )
    • RA.Oracle.EBS » RA OracleEBS Solution (since version RA.Oracle.EBS 4.0,
      desupported with version RA.Oracle.EBS 4.2 )
    • RA.Oracle.Retail » RA Oracle Retail Solution NoWeb (since version RA.Oracle.Retail 2.0 )
    • RA.Oracle.Retail » RA Oracle Retail Solution (since version RA.Oracle.Retail 2.0,
      desupported with version RA.Oracle.Retail 2.2 )
    • RA.VMware » RA Vmware Solution (since version RA.VMware 3.5 )
    • RA.Web.Service » RA Web Service Solution (since version RA.Web.Service 3.1 )
    • RA.Web.Service.REST » RA Web Service REST Solution (since version RA.Web.Service.REST 4.3,
      desupported with version RA.Web.Service.REST 4.6 )
    • RA.Web.Service.SOAP » RA Web Service SOAP Solution (since version RA.Web.Service.SOAP 4.3,
      desupported with version RA.Web.Service.SOAP 4.6 )
    • Release.Manager » Release Manager (since version Application.Release.Automation 6.0,
      desupported with version Application.Release.Automation 6.0 )
    • Release.Manager » Release Manager (since version Application.Release.Automation 6.0,
      desupported with version Release.Manager 7.0 )
    • Request.Management » Request Management (since version Request.Management 3.0,
      desupported with version Request.Management 3.2 )
    • Request.Management » Request Management (since version Request.Management 3.2,
      desupported with version Request.Management 3.3 )
    • Request.Management » Request Management (since version Request.Management 3.3 )
    • SAPI » SAPI (since version SAPI 1.0,
      desupported with version SAPI 2.0 )
    • Service.Orchestrator » Server (since version Service.Orchestrator 2.0 )
    • SNSC » SNSC (since version SNSC 1.1,
      desupported with version SNSC 2.0 )
    • Upgrade.Checker » CYCK (since version Upgrade.Checker 1.1 )
    Version Hint: All version information relates to the latest patch available for the major/minor version listed above.

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